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Community Resource Referral Platforms: A Guide for Health Care Organizations

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In 2017, the Episcopal Health Foundation (EHF) and St. David’s Foundation (SDF) funded
a pilot project to test the implementation of the standardized social determinants of
health (SDH) screening protocol known as PRAPARE with Texas-based community
health centers.
In an effort to continue learning about how healthcare organizations
screen their patients for SDH and the tools that are available to providers to effectively
refer and link patients to appropriate community-based resources and social services,
EHF invited Methodist Healthcare Ministries of South Texas and SDF to jointly support
a comprehensive study of community resource referral platforms.
The three Texas funders commissioned a team of nationally-recognized researchers
at Social Interventions Research & Evaluation Network (SIREN) at the University of
California, San Francisco (UCSF) to answer critical questions about the referral platforms
that are currently available. The scope of the study examined the unique capabilities of
the tools, how the tools differ from each other, and details about the actual experiences
of healthcare organizations who have invested in and used these tools.
Of particular interest was helping safety-net providers in Texas make sense of the
rapidly emerging market of technology-based platforms that enable linkages between
the healthcare providers and the broader ecosystem of community-based or social
service organizations.
Given how new these various platforms are, how many continue
to emerge, and the diversity in their functionalities, little information exists in published
research about these tools. Therefore, it can be difficult for healthcare organizations to
make informed decisions about investing in these platforms. This study was designed
to fill the research gap in this developing area.
Resource Date:
October 3, 2019
Resource Type:
Topics:
Michigan Health Improvement Alliance